Course curriculum

    1. Communication That Keeps Work Moving

      FREE PREVIEW
    2. Use Email for Clear, Documented Communication

      FREE PREVIEW
    3. Characteristics of Effective Email Communication

    4. Overview of Common Email Mistakes

    5. 🎯 Quick Win: Improve This Email

    1. Key Components of a Professional Email

    2. ✍️ Writing Activity: Build a Professional Email

    3. Writing Clear and Relevant Subject Lines

    4. Organizing Content for Readability

    5. Formatting Tips (Spacing, Paragraphs, Bullet Points)

    6. Chapter 2 Review Questions

    7. 💬 Chapter 2 Discussion

    1. Choosing The Right Tone for Your Audience

    2. Formal vs. Semi-Formal Language

    3. Politeness and Professionalism

    4. Avoiding Slang, Jargon, and Overly Casual Language

    5. Email Etiquette

    6. Chapter 3 Review Questions

    7. 🪞 Chapter 3 Self-Reflection

    1. Writing with Clarity and Purpose

    2. Keeping Emails Concise and Focused

    3. Structuring Requests and Responses

    4. Providing Necessary Details Without Overloading

    5. Call-To-Action Statements

    6. Chapter 4 Open-Ended Question

About this course

  • $19.00
  • 2 Clock Hours
  • All Approved States
  • Leadership & Professionalism

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