Course curriculum

  • 4

    Chapter 1

  • 5

    Chapter 2

    • Creating an Accountable Workplace

    • Example of Modeling Accountability Video

    • Modeling Accountability

    • Accountability Ladder

    • Examining Accountability Modeling

    • Valuing Accountability

    • Giving Value

    • The Front-Loading Benefits

    • Culture of Accountability

    • Teamwork

    • The Power of the Team

    • The Accountability Cycle

    • Chapter 2 Quiz

  • 6

    Chapter 3

    • The C’s of Accountability

    • Example of Team Accountability Video

    • (1) Common Purpose

    • (2) Clarification

    • (3) Communication

    • Let’s Be Clear

    • (4) Collaboration

    • (5) Consequences

    • Establishing Clear Consequences

    • Chapter 3 Quiz

  • 7

    Chapter 4

    • Building Ownership

    • Accepting Ownership Video

    • Ownership vs. Accountability

    • Independent Assignment - Ownership vs. Accountability

    • The Ownership Mentality

    • Why Does it Matter?

    • Taking Ownership

    • The Weight of Micromanaging

    • Micromanaging

    • Sharing Your Vision

    • Chapter 4 Quiz

  • 8

    Chapter 5

    • Accountability in Leadership

    • Example of Modeling Accountability Video

    • What is Leadership?

    • My Leadership Skills

    • The Role of the Organization

    • The Role of the Manager

    • The Role of the Employee

    • Job Role

    • Strengthening Leadership Accountability

    • Chapter 5 Quiz

  • 9

    Chapter 6

    • The Power of Goal-Setting

    • Example of Setting Goals Video

    • Setting SMART Goals

    • Independent Assignment - SMART Goals

    • Acronym SMART Goals

    • Who is Accountable?

    • Identifying Your “Why”

    • Goal Lengths

    • Short/Long Term Goals

    • Remaining Loyal to Your Goals

    • Loyal to your Goals

    • Chapter 6 Quiz

  • 10

    Chapter 7

    • Feedback as a Tool

    • Example of Effective Feedback

    • Choosing Positivity

    • Positivity

    • Considering the Time Frame

    • Feedback

    • Giving Feedback

    • Elements of Feedback

    • Receiving Feedback

    • Discussion Topic

    • Creating an Action Plan

    • Chapter 7 Quiz

  • 11

    Chapter 8

    • Effective Delegation

    • Example of Effective Delegation Video

    • What is Delegation?

    • Defining Delegation

    • How to Delegate

    • Experiencing Delegation

    • When to Delegate

    • To Delegate, or Not to Delegate?

    • Whom Should You Delegate

    • Dismissing Delegation

    • Chapter 8 Quiz

  • 12

    Chapter 9

    • Barriers to Accountability

    • Example of Barriers to Accountability Video

    • Closed Communication

    • Ineffective or Closed Communication?

    • Failure to Meet Expectations

    • Lack of Self-Confidence

    • Defining Self-Confidence

    • Lacking Alignment

    • Overcoming Obstacles

    • Chapter 9 Quiz

  • 13

    Chapter 10

  • 14

    Wrapping it Up

    • Independent Action Plan

    • Course Completion

    • End of Course Quiz

    • Course Feedback Form