Navigating Conflict: Tools and Techniques for Resolution
** This course focuses on conflict for adults. **
This course offers a comprehensive approach to conflict resolution, providing participants with the skills and knowledge needed to transform conflicts into opportunities. At the heart of this course is a six-step process for conflict resolution. This structured approach will guide participants through the process of identifying, analyzing, and resolving conflicts of any size. By mastering this process, participants will be equipped to manage conflicts in a constructive and respectful manner, leading to more positive outcomes. (4 hours)
Enrollment expires 1 year from date of purchase.
This online course is presented in English.
