Course curriculum

  • 1

    Getting Started

  • 2

    Housekeeping Items

  • 3

    Introduction

  • 4

    Chapter 1

  • 5

    Chapter 2

    • Diversity Builds Knowledge

    • The Importance of Diversity in Learning

    • Diverse Traits and Skills

    • Social Interactions Video

    • Social Interactions

    • Social Skills Checklist

    • People are Different

    • Pros and Cons of Differences

    • Dealing with Difficult People

    • Chapter 2 Case Study Scenario

    • Chapter 2 Quiz
  • 6

    Chapter 3

    • Develop a Social Learning Culture at Work

    • Making the Connection

    • Mentoring Video

    • Tagging Star Employees

    • Star Employees

    • Recognizing Teaching Moments

    • Culture of Questioning

    • Chapter 3 Case Study Scenario

    • Chapter 3 Quiz
  • 7

    Chapter 4

    • The Culture at Work

    • Culture is Modeled by Leadership Video

    • Safe to Share Environment

    • Accepting Feedback and Accepting Questions

    • Instilling a Passion for Learning

    • Passion for Learning

    • Instill a Sense of Sharing

    • Learning in the Social Unit

    • Chapter 4 Case Study Scenario

    • Chapter 4 Quiz
  • 8

    Chapter 5

    • Culture at Work Will Influence

    • Culture of Social Learning at Work Video

    • Remove Fear of Feedback or Criticism

    • Fear of Feedback

    • Creating a Social Unit

    • Imitation and Modeling

    • Empowering Learners

    • Self-Directed Learning

    • Chapter 5 Case Study Scenario

    • Chapter 5 Quiz
  • 9

    Chapter 6

    • What is Role Play?

    • Role Playing

    • Role Playing Video

    • Identify Work Related Scenarios

    • Add Variables

    • Scenarios and Variables

    • Ground Rules

    • Chapter 6 Case Study Scenario

    • Chapter 6 Quiz
  • 10

    Chapter 7

    • Effective Social Learning Tool

    • Act It Out Video

    • Act It Out

    • Debrief

    • Mirror Good Examples

    • Script

    • General Role Playing Tips

    • Chapter 7 Case Study Scenario

    • Chapter 7 Quiz
  • 11

    Chapter 8

    • Utilizing the Right Tools

    • The Right Tools Video

    • Mentoring/Coaching

    • Creating Better Workplace

    • Discussion Topic

    • Types of Mentoring

    • Benefits of Mentoring/Coaching

    • Mentoring/Coaching Relationships

    • Characteristics of a Mentorship

    • Social Media

    • Learner-Driven Model

    • Gamification

    • Chapter 8 Case Study Scenario

    • Chapter 8 Quiz
  • 12

    Chapter 9

    • Tools Used to Engage

    • Tools Used to Engage Video

    • Relevant Resources Selection

    • Job Shadowing

    • What is Job Shadowing

    • Knowledge Management

    • Tools

    • Social Facilitation

    • Chapter 9 Case Study Scenario

    • Chapter 9 Quiz
  • 13

    Chapter 10

    • Modeling and Observational Learning

    • Inspired by Leaders

    • Inspired by Leaders Video

    • Boosting Self-Efficacy

    • Assess your Own Self Efficacy

    • Peer Role Models

    • Generating Engagement

    • Chapter 10 Case Study Scenario

    • Chapter 10 Quiz
  • 14

    Wrapping it Up

    • Course Reflection

    • Independent Action Plan

    • Course Completion

    • End of Course Quiz

    • Course Feedback Form