Interpersonal Skills
Interpersonal skills are often referred to as social intelligence. They depend on reading the signals others send and interpreting them accurately in order to form a response. (4 hours) $38
Discussion Topic - To get to know each other better.
FREE PREVIEWGet to Know Yourself
FREE PREVIEWDeveloping Interpersonal Skills
Interpersonal Skills
Attitude and Behavior
Mary and Stuart Story Reflection
What is Perception?
Perceptions (1)
Perception vs Reality
Perceptions (2)
What Happens Next
This is What Happened
The Definitions
Understanding Definitions
Transactional Analysis – Introduction
Transactional Analysis
Transactional Analysis Scenarios
Transactional Analysis Ego States
The Ego States
The Ego States Questionnaire
Comparing Ego States
Parent Ego
Discussion Topic
Understanding the Parent Ego
Parent State Clues
Child Ego
Understanding the Child Ego
Child State Clues
Adult Ego
Understanding the Adult Ego
Ego States Scenarios
Types of Transactions
Parent to Child Transaction
Adult and Parent Transaction
Transactional Analysis - Cross Transactions
Parallel Transactions
Transactional Analysis - Parallel Transactions
Types of Transaction Scenarios
Ego States Summary
Language Patterns
Negative Language
Positive Language
What's Positive?
Negative to Positive Scenarios
How to Build Rapport
Rapport
Rethinking Rapport
Kipling Questions
Suggest Kipling Questions
Strokes - Transactional Analysis Basics
Strokes
Types of Strokes
Positive or Negative Strokes?
What I Like About You
Essential Influencing Skills
The Essentials
Ability to Influence
The Principles of Persuasion
Science of Persuasion
Using the Principles of Persuasion
Independent Action Plan
Course Completion
End of Course Quiz
Course Feedback Form