Course curriculum

    1. What is Communication?

      FREE PREVIEW
    2. Overview of Common Communication Styles

      FREE PREVIEW
    3. Importance of Effective Communication

    4. Introduction to Assertive and Aggressive Styles

    5. 🎥 Assertive vs Aggressive Communication

    6. Chapter 1 Review Questions

    7. 🪞 Chapter 1 Reflection

    1. Recognizing Aggressive Communication

    2. Verbal and Non-Verbal Indicators

    3. Impact on Relationships and Workplaces

    4. Examples of Aggressive Communication

    5. Why Aggression Often Fails

    6. Chapter 2 Review Questions

    7. 💬 Chapter 2 Discussion

    1. What Assertive Communication Looks Like

    2. The Telltale Signs of Assertive Communication

    3. Benefits of Assertiveness

    4. Examples of Assertive Communication

    5. Assertiveness vs. Passivity

    6. Chapter 3 Review Questions

    7. Chapter 3 Open-Ended Question

    1. Key Differences in Tone, Intent, and Outcome

    2. Case Studies and Role Play Scenarios

    3. Emotional Intelligence and Communication

    4. Respect and Boundaries

    5. Self-Reflection Activity

    6. Chapter 4 Review Questions

    7. 💬 Chapter 4 Discussion

About this course

  • $19.00
  • 2 Clock Hours
  • All Approved States
  • Leadership & Professionalism

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