Course curriculum

    1. Shifting from Formal to Clear and Conversational

      FREE PREVIEW
    2. 🗣️ Audience-Centric Communication

    3. The Role of Writing in Remote and Hybrid Workplaces

    4. 📬 Email Evolution: Spot the Difference Activity

    5. Chapter 1 Review Questions

    6. 🪞 Chapter 1 Reflection

    1. ✍️ Purpose-First Writing: Define Your “So What?”

    2. Clear Structure: Introductions, Bullets, and Bolding for Readability

    3. Email vs. Memo vs. Chat: Choosing the Right Format

    4. ❌ Poorly Structured Message

    5. Quick Checklist for Clear, Impactful Writing

    6. Chapter 2 Review Questions

    7. 💬 Chapter 2 Discussion

    1. Finding the Balance Between Formal and Friendly

    2. 🎯 Tone-Matching: Adapting for Leaders, Clients, and Peers

    3. Emojis, Exclamation Points, and Abbreviations—What’s Okay?

    4. 🛠️ Toolkit: A Tone Translator

    5. 🎥 Mastering Professional Tone

    6. Chapter 3 Review Questions

    7. Chapter 3 Open-Ended Question

    1. Editing for Clarity, Not Just Grammar

    2. 🚫 Avoiding Filler, Jargon, and Buzzwords

    3. ✏️ Before and After Activity: Make It Clear and Scannable

    4. 🛠️ Optional Tools: Grammarly, Hemingway Editor, and Readable

    5. Chapter 4 Review Questions

    6. Chapter 4 Open-Ended Question

About this course

  • $19.00
  • 2 Clock Hours
  • All Approved States
  • Leadership & Professionalism

Discover your potential, starting today