Course curriculum

    1. What Is Accountability Really?

      FREE PREVIEW
    2. Why It Matters in Workplace Communication

      FREE PREVIEW
    3. The High Cost of Low Accountability

    4. How Emails and Texts Reflect Accountability

    5. ✅ Self-Check: Where Do You Stand?

    6. Chapter 1 Review Questions

    7. 🪞 Chapter 1 Reflection

    1. Ownership: “My Mistake” vs. “Not My Job”

    2. Transparency and Honesty in Communication

    3. ⏳ Timeliness and Follow-Up

    4. Consistency and Reliability

    5. Boundaries and Knowing When to Say No

    6. Chapter 2 Review Questions

    7. 💬 Chapter 2 Discussion

    1. 📩 Email vs. Text: Matching the Medium to the Message

    2. Proofreading as an Act of Accountability

    3. ⏱️ Responding Promptly and Respectfully

    4. 🚫 Avoiding Ghosting, Dodging, and Deflecting

    5. 🎥 Workplace Communication Mistakes

    6. Chapter 3 Review Questions

    7. Chapter 3 Open-Ended Question

    1. Tracking Tasks and Promises

    2. 📝 Setting Communication Reminders

    3. Owning Mistakes and Making It Right

    4. 📈 Building Credibility Over Time

    5. Chapter 4 Review Questions

    6. Chapter 4 Open-Ended Question

About this course

  • $19.00
  • 2 Clock Hours
  • All Approved States
  • Leadership & Professionalism

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