About this Course

Written communication is a critical component of professional success in today's digital workplace. This course explores proper business use, formatting, and etiquette for two of the most common forms of workplace communication: email and text messaging. Participants will learn how written communication influences professionalism, productivity, collaboration, and business relationships, and how to communicate clearly and effectively in a variety of workplace situations. The course examines proper business formatting and etiquette for emails, including subject lines, message organization, tone, grammar, professionalism, response expectations, and email best practices. Learners will discover how to create clear, concise, and professional emails that communicate information effectively and make a positive impression on colleagues, clients, and stakeholders. In addition, the course discusses appropriate business uses and etiquette for text messaging. Participants will explore when text messaging is an appropriate communication tool, how to maintain professionalism in text-based communication, and techniques for ensuring messages are clear, respectful, and workplace appropriate. Emphasis is placed on selecting the right communication channel and following best practices for modern digital communication. 🌟 IMPORTANT INFORMATION 🌟 ✔️ Washington State ​Nexport courses are not approved in Washington state to meet annual STARS training requirements. For Washington approved courses, go to https://www.myececlass.com/collections/WASTARS. ✔️ ​Course Information This online course is delivered in English and consists of 1 hour (.1 CEU) of instruction. It is designed to be self-paced, allowing you to complete the material at your convenience. ​✔️ Accessing the Course Upon enrollment, you will receive an email with the necessary details to access the online training platform. Be sure to check your inbox and any spam or junk folders for this information. ✔️ Device Compatibility The training platform is mobile-friendly, and most students find it functions well on cell phones and tablets. However, for an optimal learning experience, using a laptop or desktop computer is recommended. ​✔️ ​Regulatory Compliance The course content reflects standard industry practices. However, it is important to follow any specific regulations set by your state or county to ensure full compliance with local requirements. ✔️ ​Enrollment Period Your enrollment in this course is valid for 12 months from the date of payment. Be sure to complete the course within this timeframe to retain access.